Privacy Policy

Effective Date: 20/01/2026.

At Chaudhry Furniture Ltd, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Billing and delivery address
• Order and payment details
• Any information you submit through contact forms or customer support

We may also automatically collect certain technical information such as IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding orders, inquiries, or services
• Improve our website, products, and customer experience
• Send promotional emails or offers (only if you opt in)
• Prevent fraud and ensure website security
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and improve functionality. Cookies help us remember your preferences, analyze website traffic, and provide relevant content.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

• Trusted service providers (such as payment processors or delivery partners)
• Legal authorities if required by law
• Website security and analytics services to protect our platform

All third parties are required to keep your information confidential.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. While we strive to protect your information, no online system can be guaranteed 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

Requests can be made by contacting us through our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.